Returns
Can I return my item for an exchange or refund? (if it’s unwanted, incorrect, faulty or damaged)?
Goldsboro Books wants you to be entirely satisfied with your purchase.
We are happy to refund or exchange unwanted items that are returned to us within 14 days, provided they are in perfect condition. The customer is responsible for return postage. Please specify if you require an exchange or whether you would like a refund.
If you receive an item that is less than satisfactory, please notify us as soon as possible and provide photos of any damages or flaws (but within 14 days from the delivery) so we can rectify the issue and advise you how to return the item.
Please call us on 0207 497 9230 (Monday-Friday, 10am-6pm, +44 207 497 9230 if outside the UK – charges will apply) if you have any questions regarding the return process.
Goldsboro Books Limited, 23-27 Cecil Court, London WC2N 4EZ United Kingdom.
For the return of high-value goods, we recommend that you use a recorded delivery service, as we cannot be responsible for non-delivery of returned items.
You can also return unwanted or faulty items to our central London shop for a refund or exchange. All goods must be returned with proof of purchase, in original packaging and in resalable condition. All refunds and exchanges are processed at the manager’s discretion.
To understand our obligations as a merchant in the UK consult “The Consumer Protection (Distance Selling) Regulations 2000” which can be found at:
Journal & Events
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Bookseller Picks: Must-Read Irish Writers & Sto...
To celebrate St Patrick’s Day we asked our booksellers from our London bookshop and our Brighton bookshop to share their favourite Irish writers and stories set in Ireland. From exciting...
Bookseller Picks: Must-Read Irish Writers & Sto...
To celebrate St Patrick’s Day we asked our booksellers from our London bookshop and our Brighton bookshop to share their favourite Irish writers and stories set in Ireland. From exciting...
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Bookseller Recommends: 8 Must-Read March Releas...
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Bookseller Recommends: 8 Must-Read March Releas...
Spring is (almost) in the air, and with it comes a fresh crop of books to fall in love with. Our booksellers at Goldsboro Books have hand-picked eight stunning new...
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Important Update Regarding Subscription Payment...
We’re making an update to improve your subscription experience! Starting from April 1st 2025, all subscription payments will be processed on a fixed date each month, rather than on a flexible...
Important Update Regarding Subscription Payment...
We’re making an update to improve your subscription experience! Starting from April 1st 2025, all subscription payments will be processed on a fixed date each month, rather than on a flexible...
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What makes a book ‘book club worthy? How we cho...
If you know Goldsboro, then you’ll likely know about our popular book clubs: Crime Collective for crime and thriller fans, GSFF for Sci-Fi and fantasy enthusiasts and PREM1ER - a...
What makes a book ‘book club worthy? How we cho...
If you know Goldsboro, then you’ll likely know about our popular book clubs: Crime Collective for crime and thriller fans, GSFF for Sci-Fi and fantasy enthusiasts and PREM1ER - a...
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