DELIVERY SCHEDULE
We appreciate the time authors take to sign books for Goldsboro Books and it is important to remember that authors don’t always sign before or on the publication date due to heavy schedules, which means that there may be delays in sending your signed copy to you.
We will send the book as soon as we can after carefully packing it.
So, as a book lover / collector, please be patient. Signed and collectible books are always worth waiting for!
Availability dates are there as a guide and are subject to change. Please refer to these when enquiring about books undelivered when the publication date has passed.
We will process your order within 48 hours of stock being available and/or signed. Delivery times are outside of our control, but for UK deliveries, orders are shipped within 2-3 working days (it may take slightly longer during busy periods) by 1st class tracked signed for service.
Overseas delivery is subject to Customs clearance procedures and your local postal service delivery schedule.
Overseas deliveries will be sent via Royal Mail international tracked service. This service aims to deliver within 5-7 days; however, it may take longer on occasion due to Bank Holidays and random Customs checks. This service is new and continually being developed by Royal Mail, therefore if you would like to receive an update on your parcel please email us with your order number and we will send you the tracking number.
If you wish to have your order (4 and less books) sent via a courier, please email us for a quote.
If you purchase a number of titles that are released in the future we will send them separately and P&P will be charged accordingly to reflect the additional shipping cost. Time is of the essence in the Seller's performance of its obligations. We will dispatch orders by date of availability and will no longer be able to collate orders to dispatch together in order to achieve faster delivery times. We will not hold books for more than 2 weeks after release dates due to lack of storage space.
COLLECT FROM STORE
If you wish to collect your books from us rather than have them shipped to you, due to lack of storage, we are happy to hold them for up to 3 weeks after the order is processed. If the books aren't collected within a month, we will mail them to you at your own cost.
GUARANTEE
All books are packed professionally in bubble wrap and shipped in boxes.
POSTAGE AND PACKING CHARGES
POSTAGE AND PACKING CHARGES (UK ONLY)
Within the UK, your purchase will be posted to you either by First Class Tracked 48 hours Royal Mail or 48 hours delivery with Parcel Force. Our charges (including packaging) are as follows:
£5.50 per book for individual orders/shipments.
For orders/shipments, where there is a number of books available at the same time, it will be £5.50 per book up to the maximum cost of £15.00 (3 and more books) in one shipment.
If you purchase a number of titles that are released in the future we will send them separately and P&P will be charged accordingly to reflect the additional shipping cost unless you have agreed with us prior to ship them all in one shipment. We will not hold books for more than 2 weeks after release dates due to lack of storage space.
If you wish to purchase large quantities, please contact us for shipping options.
These costs are subject to change should costs to us increase.
POSTAGE AND PACKING CHARGES (OUTSIDE OF THE UK)
INTERNATIONAL DESTINATIONS – Your purchase (up to 6 books) will be posted to you by Royal Mail's international tracked service. If you wish to have your order (5 and less books) sent via a courier, please email us for a quote.
6 and more books will be posted by a courier (Parcel Force).
If you purchase a number of titles that are released in the future we will send them separately and P&P will be charged accordingly to reflect the additional shipping cost unless you have agreed with us prior to ship them all in one shipment. We are happy to group books together where possible and within reason. We will not hold books for more than 2 weeks after release dates due to lack of storage space.
USA & Canada – £9.95 GBP for one book delivery. Subsequent books in a package will be £7.00.
Australia – £11.50 GBP for one book delivery. Subsequent books in a package will be £7.
Rest of World – £14.00 GBP first book and £7.50 additional books
WESTERN EUROPEAN DESTINATIONS – Your purchase will be sent via international tracked. Our charges (including packaging) are as follows:
£7.00 GBP first book and then £6.10 additional books.
These costs are subject to change should Royal Mail prices change.
In accordance with Royal Mail guidelines, Western Europe comprises of:
Austria, Belgium, Denmark (inc. Faroe Islands and Greenland), Finland, France (inc. Andorra and Monaco), Germany, Greece, Iceland, Ireland (Republic of), Italy (inc. San Marino and Vatican City), Luxembourg, The Netherlands, Norway (inc. Spitzbergen), Portugal (inc. Azores and Madeira), Spain (inc. Canary Islands), Sweden, Switzerland (inc. Liechtenstein)
All other European countries will ship at the INTERNATIONAL RATE OF POSTAGE.
CUSTOMS CHARGES
If you are within the EU, VAT will be applied at the time of purchase - it will be calculated during the final stage of the checkout process, before you enter your payment details. You will receive a VAT invoice in addition to your order confirmation. There should not be additional import VAT required to have your book delivered. Due to EU VAT regulations, shipments will be made in small quantities of books weighing under 2kg to avoid additional fees at customs.
If you are ordering goods for delivery outside of the UK and the EU, please note that your consignment may be subject to import duties and taxes, which are levied once the goods reach the country of destination. Any such charges levied in relation to customs clearance must be paid by you. It is accepted by you that Goldsboro Books has no control over additional charges in relation to customs clearance. We recommend that you check with your local customs officials or post office for more information regarding importation taxes/duties that may be applicable to your online order. You will be the importer of record and responsible for any import VAT and duty that needs to be paid. In addition, any charges for import clearance will be paid by you, the customer.
