Update from the Managing Director

Update from the Managing Director

Over the past six months, we have experienced delays in dispatching books due to a mixture of COVID and BREXIT related issues. We continue to work hard to get caught up, and we are sincerely sorry for the delays some of you have experienced.

Today, we are excited to announce our new distribution centre near Brighton. This additional space will improve the company's mail-order facilities and houses a new team in a purpose-built environment. The £250,000 investment intends to position the company for unprecedented growth in the signed first edition book collector's market.

This new facility marks a significant step up for the company as we have changed how we distribute our orders for the better, with new faster, and more robust arrangements. By investing heavily in new systems and processes, we can offer our customers a better service.

We worked behind the scenes for several months to strengthen our book distribution capabilities, as we knew that our distribution could be done more efficiently. This has meant significant investment in both space and employing additional team members. Our new distribution centre, which has opened today, will help us achieve an improved level of service, whilst maintaining the quality that our customers expect and deserve.

We have previously announced information about how our terms and conditions are changing on our Terms page. Therefore, you should review the updated Terms in full. We have listened to customer feedback and we are delighted to update our terms and conditions to reflect customer's valid concerns. Some of the changes we have made are benefits to our subscription services and deliveries. For example, you will no longer miss out on exclusives, the 15%, or the membership newsletter in the months that you opt out of your membership.

If you disagree with the updated Terms, you may terminate your agreement with Goldsboro Books at any time by deleting your account.

Thank you for your continued and valued custom.

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